CONTACT US

OUR CONTACT INFORMATION

Phone: +44 7362 765895

Email: info@cali-plates.com

Address: 17 Oaklands Drive, Penwortham, Lancashire

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you ship worldwide?

Yes, we offer worldwide shipping! We’re happy to deliver our products to most countries around the globe, especially across Europe and the US. Shipping fees and delivery times may vary depending on your location. Please check the shipping details during checkout for more specific information related to your order. If you have any questions about international shipping, feel free to reach out to our customer support team. We're here to help!

Will my package get intercepted?

We understand the importance of privacy and discretion with every order, and we take every measure to ensure your package arrives safely. All of our orders are handled by professionals who specialize in discreet packaging. Each package is triple vacuum-sealed and further enhanced with stealth and smell-proof techniques to ensure maximum security and privacy.

Our team has been using these methods for years, and we rarely experience issues with customs or packages not reaching their destination. However, in the rare event that an order is delayed, intercepted, or doesn't arrive, we’ll take immediate action. We’ll either resend your order or issue a full refund, depending on the situation.

Your trust is important to us, and we are committed to making sure your experience is as smooth and secure as possible.

Will you restock items indicated as “out of stock?”

Yes, we do restock items that are listed as “out of stock” as soon as we can! We understand how frustrating it can be when a product is unavailable, and we make every effort to restock our popular items as quickly as possible. If you'd like to be notified when an item is back in stock, you can sign up for an alert on the product page.

In the meantime, feel free to contact our customer support team if you need more information or want to inquire about expected restock dates.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS